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Terms & Conditions

Application of terms and conditions  By completing the product purchase order form and clicking on the “Submit” button and submitting an order via TinyTree’s on-line system, Customer represents and warrants that Customer has the requisite legal capacity, authorization and consent (under the relevant laws in the relevant jurisdiction) to contract with TinyTree and agrees to be bound by the Terms and Conditions.  Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by TinyTree shall be subject to amendment without any liability on the part of TinyTree.

Characteristics of products  TinyTree has tried its best to ensure that the images and measurements (if applicable) of the products materially resemble the Products delivered to the Customer.  All products are brand new.  

Confirmation of orders  All orders shall be subject to the availability of Products. No order submitted by the Customer shall be deemed accepted by TinyTree unless and until confirmed by TinyTree by way of return call or return email to Customer at the email address or phone number specified by in the Customer Information Form (My Account) on the Website.   The delivery period(s) indicated at the Website for the Products are estimates only and denote the minimum delivery period(s) for the Products upon receipt of due payment or satisfactory evidence of due payment from the Customer.

Changes and cancellations  There shall be no cancellation of or changes to Customer’s order (upon submission of Customer’s order and/or acceptance of Customer’s order by TinyTree). Customer undertake to indemnify TinyTree for any loss, damage, cost or expense (including but not limited to cancellation fees, shipping/handling expenses) suffered or incurred by TinyTree as a result of such cancellation of or changes to Customer’s order. 

Terms of payment  The prices of the Products are as displayed at the Website and are quoted in Singapore Dollars as the base currency. Tinytree reserves the right to change the prices quoted due to unforeseen circumstances but shall inform Customer by email or call (at the email address or phone number provided by the Customer). All prices quote are exclusive of delivery charges and other fees, unless otherwise stated.

Retention of title, passing of risk  Notwithstanding anything to the contrary, title to the Products remains with TinyTree until all amount payable in respect of the Products are received in full by TinyTree. Risk in the Products shall pass from TinyTree to Customer upon delivery or deemed delivery of the Products to Customer.

Delivery  TinyTree shall be obliged to deliver the Products to the Customer only upon TinyTree confirmation of Customer’s order and receipt of due payment or satisfactory evidence of due payment from Customer. Delivery shall be made in accordance with the trade terms agreed at such place, date or time as TinyTree may notify the Customer by email or phone. We require a signature on all packages sent from TinyTree for delivery assurance purposes. If you are not in home to accept the package, TinyTree will do a surcharge for the next delivery attempts. We charge a flat fee of S$5.00 for delivery within Singapore. Delivery is free for goods purchased above S$80.00 and delivered within Singapore.  Self -collection is allowed.  Any late delivery, non-delivery or partial delivery, TinyTree will notify customer via email or phone. Customer hereby agrees that TinyTree shall not liable for any loss, damage, cost or expense suffered or incurred by Customer as a result of such late delivery or non-delivery.  

Product warranty  TinyTree shall pass on any product warranty offered by manufacturer of the Products to Customer. However, as TinyTree does not manufacture the Products itself, TinyTree shall neither responsible for any faults or defects of the Products nor shall it be liable for any claims for loss, harm or damage by the Customeror any end-consumer or any third party arising out of or in connection with the Products.

Indemnity & Termination  Customer shall indemnity TinyTree fully against all losses, liabilities, costs and expenses, which TinyTree may incur as a result of Customer’s breach of any of its obligations under the Terms and Conditions.

TinyTree reserves the right to terminate the contract between Customer and TinyTree as constituted by the Terms and Conditions by 3 days written notice in the event that:

  • Customer fails to make any payment on the due date; or
  • Customer’s commits a material breach of the Terms and Conditions; or
  • The relevant credit insurer revokes customer’s credit terms.

Following the termination of the contract, each party’s respective rights and obligations shall expire and neither party hereto shall have any liability to the other party.